Trouble-free hosting

Good web hosting is all about consistency and reliability. Businesses need to be confident that their mission-critical services (such as websites or email) won’t suddenly fail.

That’s why we offer a range of highly quality hosting services that have been designed to give you and your customers complete peace of mind.

A commitment to excellence

  • To provide you with the best possible levels of service, we monitor our servers’ uptime and performance levels 24/7.
  • This ensures that web pages and emails are delivered consistently - whatever the time of day.
  • We haven’t yet had a day of downtime on any of our servers. Our systems alert us to any potential issues and we invariably fix them before a client even knows about them.

A commitment to reliability

  • A website enables you to communicate with your customers at any time - whether you’re at work or relaxing. However, you don’t want frustrating pauses. By hosting your website with us, your customers (and you) will be able to view pages quickly and reliably. 
  • All of our web servers use hardware firewalls: they only run those applications that are essential for servicing the websites that run on them.
  • They are all backed up to multiple geographical locations every day - so even if the worst hardware failure occurs, we can get them back up and running rapidly, with little or no data loss.
  • We only host our own systems, which enables us to guarantee the security and stability of our hosting platforms. Although there may be the odd occasion when we need to perform some maintenance, we can guarantee that our servers will be up and running for at least 99.5% of the year – that’s the equivalent of 8,716 hours of potential sales time!

A commitment to detail

Email has become a critical service for businesses of all sizes. Although we understand email servers, we aren’t experts in their configuration.

  • We have therefore partnered with Rackspace - an industry-leading hosting provider.
  • This enables us to offer simple POP/IMAP email boxes and more complicated Hosted Exchange services.
  • In terms of domain names, if you don’t know your name servers from your A, MX  or CNAME records, we can help. We can handle your customer’s DNS settings to ensure that their web and email services stay up and that their web address is automatically renewed.